Privacy Policy
Your information, handled plainly.
Effective October 2026. This policy explains what information jonesboysonline.com collects, why we collect it and what we do with it. The short version: we use it to answer your request and run our business, and we do not sell it.
Who we are
This website is operated by Jones Boys Maintenance Co. Inc., doing business as Jones Boys Maintenance Network ("Jones Boys," "we," "us"). This policy covers jonesboysonline.com and the information you share through it.
Information you give us
When you request a quote through our website, we collect what you enter in the form: your name, company, phone number, email address, city, facility type, approximate facility size, how often you would like cleaning, and any message you include.
If you call or email us instead, we keep the details you share so we can respond and follow up.
Information collected automatically
Like most websites, ours collects some technical information when you visit, such as your IP address, browser and device type, the pages you view and the site that referred you.
Hosting and security. Our website is hosted on Cloudflare, which processes this technical information to deliver pages and protect the site from attacks.
Spam protection. Our quote form uses Cloudflare Turnstile to tell real visitors from automated spam. Turnstile checks signals from your browser and device to do this. It is used only to protect the form.
Analytics. The live website uses Google Analytics to understand how visitors use the site, such as which pages are viewed and how people find us. Google Analytics uses cookies and reports this information to us in aggregate.
How we use your information
We use the information you give us to respond to your request, schedule a walkthrough, prepare your quote and schedule, provide our services, and keep in touch about your account.
We use technical and analytics information to keep the website running, secure and free of spam, and to improve it.
How we share your information
We do not sell or rent your personal information.
We share information only with the service providers that help us run the website and handle your request, such as our hosting and security provider (Cloudflare) and our analytics provider (Google), and only as needed for them to do that work. We may also disclose information if the law requires it or to protect our rights, our customers or the public.
Cookies and your choices
Google Analytics sets cookies in your browser. You can block or delete cookies in your browser settings, and Google offers a browser add-on that opts you out of Google Analytics. The site still works if you do.
Turnstile may need to run for the quote form to submit. If it is blocked, you can always call or email us instead.
How long we keep information
We keep quote requests and customer records for as long as we need them to respond to you, serve your account, and meet our business, tax and legal obligations. Analytics data is kept according to our Google Analytics settings.
How we protect information
Our website is served over a secure, encrypted connection, and we limit access to the information you send us to the people who need it to do their jobs. No website or email system is perfectly secure, so please don't send sensitive information such as payment details through the form.
Children's privacy
Our website is meant for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.
Your requests
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it, subject to any records we are required to keep. Contact us using the details below and we will respond.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page.
Contact us
Questions about this policy or your information? Email [email protected] or call 425-881-2977, Monday to Friday, 8 AM to 5 PM.